1Information We Collect
When you reserve a match slot at TurfFlow Rangpur Arena, we collect minimal essential details to verify your booking and communicate match updates:
- Captain Details: Your full name, team name, and 11-digit phone number.
- Reservation Details: Match date, time slot, duration, and selected pitch ground format.
- Deposit Information: bKash or Nagad transaction IDs and sender mobile numbers provided for deposit verification.
2How We Use Your Information
Your information is used strictly to deliver an efficient pitch booking experience:
- To lock your requested slot and issue your digital TF-Booking Voucher code.
- To send SMS notifications and deposit confirmation alerts prior to your kick-off.
- To assist ground operators at reception when issuing complimentary bibs and locker keys.
3Payment Safety & Financial Data
Anan City Turf does NOT collect or store your bKash/Nagad wallet PINs or credit card numbers. Advance deposits are sent directly via official bKash merchant channels (`01334-765310`), ensuring end-to-end security provided by financial providers.
4No Third-Party Data Selling
We respect player privacy. Your phone number and match records are never rented, sold, or shared with third-party advertisers or external telemarketing companies.
5Contact Us Regarding Your Data
If you have any questions regarding your account data or wish to request data removal, please contact ground support: